Terms of Use
Terms and conditions
Welcome to the Lumi HK website (hereinafter referred to as this website). In order to allow you to shop and browse various information on this website with peace of mind, please read the terms and conditions and privacy policy of this website carefully before shopping or browsing various information on this website to protect your rights and interests. If you shop, browse or use any information on this website, it means that you agree and have read the terms and conditions and privacy policy of this website, and accept and agree to be legally bound by the relevant terms and conditions. We may revise these terms and conditions from time to time, and the revised terms and conditions will be effective on the date of posting.
1. Register
1. You must register with us before using the Services or making an order. By registering, you represent (and we are entitled to rely on such statement) that you are 18 years of age or older and have the ability to form legally binding contracts.
2. When registering, you must:
(i) Provide accurate, complete and up-to-date registration information;
(ii) Ensure that personal user names and passwords are properly kept;
(iii) Authorize us to assume that only you or someone authorized by you can log in to this website using your username and password.
3. If there are any changes to your registered information, you must notify us immediately to ensure that we can contact you effectively.
4. If we have reasonable grounds to suspect that the information you have registered is untrue, inaccurate, not current or incomplete, we have the right to cancel your order or cancel your registration. In this case, you hereby agree not to file any lawsuit or claim against us to recover any compensation.
2. Order
1. When you place an order, the product price will be as shown on the day of order.
2. All product prices on this website are calculated in Hong Kong dollars.
3. The system will send a text message/email to the mobile phone/email address you registered to confirm that we have received your order. This SMS/email does not constitute a delivery commitment for the ordered product items.
4. We reserve the right, at our sole discretion, not to accept or cancel orders for any reason, including but not limited to:
i). There is insufficient stock of the product you ordered;
ii). Unable to arrange delivery to your area; or
iii). The price indicated on one or more products you ordered is incorrect due to human or computer error or errors in pricing information provided by the supplier.
5. Once all orders and transactions are confirmed and you have paid in full, the transaction is deemed to be completed and the ownership of the goods will be transferred to you at the same time.
6. After your online transaction is completed, we will send an electronic receipt of your purchase to your email address. All orders will be subject to the availability of the relevant goods for final confirmation and delivery arrangements.
7. All product pictures displayed on this website are provided only for customers to identify the products. They may be different from the actual size, dimensions and color of the products, and the company does not accept refund requests for the above reasons.
3.Payment
1. Our company accepts VISA and MasterCard, and all orders will be settled in Hong Kong dollars.
2. We use third-party payment services to conduct online transactions. When you place an order, you agree and accept that, subject to its terms and conditions, your credit card information will be collected, processed and retained by the payment service provider. You agree and accept that you are solely and solely responsible for any losses incurred or incurred by you when conducting credit card transactions, and we shall not be liable for any such losses in whole or in part under any circumstances.
3. We do not collect or retain your credit card information. If you choose to store your credit card information for express checkout, you agree and accept that the information will be encrypted and retained by the third-party payment service provider.
4. The payment limit for VISA and MasterCard is HK$10,000 per transaction.
5. All payment methods on this website require you to pay before delivery, and "cash on delivery" is not allowed.
6. You must pay the full amount of your order when submitting your order. If you are unable to pay due to credit card issues, we will not accept the order, and our company is not responsible for any errors caused by your credit card. It is recommended that you contact the relevant credit card issuer to resolve the issues related to the credit card you are using and continue to complete your order.
7. The company reserves the right to change the payment methods for online shopping at any time without prior notice.